Outreach's Outlook Add-In Update

Schedule Your Migration to Outlook™ Add-In 3.0 Before October 1, 2024

The clock is ticking! As we approach October 1, 2024, it's crucial to take action to ensure uninterrupted access to Outreach functionalities directly from Outlook™ inbox. NEW Outlook™ Add-In 3.0, which brings enhanced features and improved performance. However, the legacy Outlook™ Add-In will no longer be supported after this date. Here’s what you need to know:

What This Means for You

Immediate Action Required: Remove all older versions. If you access Outlook from the web, this link will take you directly to your Add-Ins - https://aka.ms/olksideload

If you don’t install the NEW Outlook™ Add-In 3.0 before October 1, 2024, you will lose the ability to access Outreach features directly from your Outlook™ inbox. This update is essential to maintain seamless integration and optimize your user experience.

Installation Process

To ensure a smooth transition to the NEW Outlook™ Add-In 3.0, please follow these steps:

1. Access Documentation: All necessary documentation for the installation is available here. This guide will provide you with detailed instructions to navigate the upgrade process.
2. Perform Installation: It’s highly recommended that Outreach Admins carry out the installation through the Microsoft Admin Center. This will ensure that the update is applied correctly and efficiently.
3. Seek Assistance: For additional support, contact Outreach support. Our dedicated Customer Success team is also available to assist with any questions or issues you may encounter during this transition. You can use our Contact Us form or our ChatBot.

Don’t let the deadline sneak up on you! Migration to the NEW Outlook™ Add-In 3.0 as soon as possible to continue enjoying seamless Outreach functionality from your Outlook™ inbox. If you need any assistance, our team is here to help.

Outlook for Mac/Desktop

Special note for Outlook for Mac/Desktop. After using the link - https://aka.ms/olksideload to uninstall the Add-In, quit Outlook and re-open it. The Outreach Add-In should now be gone.